Microsoft Razvoj tečaj Supporting and Troubleshooting Windows 11

2025-09-01T07:00:00.0000000Z;2025-09-04T15:00:00.0000000Z

2025-11-10T08:00:00.0000000Z;2025-11-13T16:00:00.0000000Z

Status: Unconfirmed

4 days (36 teaching hours)

Basic

Course ID: 55342

Price: 1.250,00 € (VAT not included)

Lecturers

This course is the Community Courseware equivalent of Retired Legacy Course 10982E - Supporting and Troubleshooting Windows 10. This is a 4-day ILT course that is designed to provide students with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

About This Course

This is a 4-day ILT course that is designed to provide students with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment. These skills include understanding:

  • Important Windows 11 features
  • How these features are used in an Active Directory
  • How to troubleshoot these features

Audience Profile

The primary audience for this course is Desktop Support Technicians (DSTs). These technicians provide Tier 2 support to users with domain-joined computers running the Windows 11 OS, typically in medium to large enterprise organizations. These DSTs focus on a broad range of technical issues for:

  • Windows 11
  • Devices
  • Cloud services
  • Apps
  • Networking
  • Hardware
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