About this course

This course covers the following key elements of Microsoft 365 administration: Microsoft 365 tenant management, Microsoft 365 identity synchronization, and Microsoft 365 security and compliance.

In Microsoft 365 tenant management, you learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, security groups, and administrative roles. You then transition to configuring Microsoft 365, with a primary focus on configuring Office client connectivity. Finally, you explore how to manage user-driven client installations of Microsoft 365 Apps for enterprise deployments.

The course then transitions to an in-depth examination of Microsoft 365 identity synchronization, with a focus on Microsoft Entra Connect and Connect Cloud Sync. You learn how to plan for and implement each of these directory synchronization options, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multifactor authentication and self-service password management.

In Microsoft 365 security management, you begin examining the common types of threat vectors and data breaches facing organizations today. You then learn how Microsoft 365’s security solutions address each of these threats. You are introduced to the Microsoft Secure Score, as well as to Microsoft Entra ID Protection. You then learn how to manage the Microsoft 365 security services, including Exchange Online Protection, Safe Attachments, and Safe Links. Finally, you are introduced to the various reports that monitor an organization’s security health. You then transition from security services to threat intelligence; specifically, using Microsoft 365 Defender, Microsoft Defender for Cloud Apps, and Microsoft Defender for Endpoint.

Once you have this understanding of Microsoft 365’s security suite, you then examine the key components of Microsoft 365 compliance management. This begins with an overview of all key aspects of data governance, including data archiving and retention, Microsoft Purview message encryption, and data loss prevention (DLP). You then delve deeper into archiving and retention, paying particular attention to Microsoft Purview insider risk management, information barriers, and DLP policies. You then examine how to implement these compliance features by using data classification and sensitivity labels.

The new MS-102 course replaces the former courses:

• MS-100: Microsoft 365 Identity and Services
• MS-101: Microsoft 365 Mobility and Security

Audience Profile

This course is designed for persons aspiring to the Microsoft 365 Administrator role and have completed at least one of the Microsoft 365 role-based administrator certification paths.

Course Syllabus

Configure your Microsoft 365 tenant
This learning path provides instruction on how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscriptions, user accounts and licenses, groups, custom domains, and client connectivity.

Manage your Microsoft 365 tenant
This learning path provides instruction on how to manage your Microsoft 365 tenant, including administrative roles, tenant health and services, Microsoft 365 Apps for enterprise, and workplace analytics using Microsoft Viva Insights.

Implement identity synchronization
This learning path examines how organizations should plan for and implement identity synchronization in a hybrid Microsoft 365 deployment. You learn how to implement Microsoft Entra Connect Sync and Microsoft Entra Cloud Sync, and how to manage synchronized identities.

Manage identity and access in Microsoft 365
This learning path examines the threat vectors and data breaches organizations face today in their cybersecurity landscape, and the wide range of security solutions that Microsoft 365 provides to combat those threats.

Manage your security services in Microsoft Defender XDR
This learning path examines how to manage the Microsoft 365 security services, with a special focus on security reporting and managing the Safe Attachments and Safe Links features in Microsoft Defender for Office 365.

Implement threat protection by using Microsoft Defender XDR
This learning path examines how to manage the Microsoft 365 threat intelligence features that provide organizations with insight and protection against the internal and external cyber-attacks that threaten their tenants.

Explore data governance in Microsoft 365
This learning path introduces you to the data governance features of Microsoft 365, which serve regulatory compliance, can facilitate eDiscovery, and are part of a business strategy to protect the integrity of the data estate.

This learning path provides instruction on implementing the Microsoft 365 data governance features, including how to calculate your compliance readiness, implement compliance solutions, and create information barriers, DLP policies, and policy tips.